TD Synnex receives ISO 9001 certification for the DACH region
The IT services company TD Synnex has successfully passed two ISO certifications at the same time and received the certificates for ISO 9001:2015 and - for the first time for Germany - also ISO 14001:2015 at the end of the year.
In spring 2022, the elaborate process of ISO certifications of TD Synnex Europe GmbH started, at the end of which Germany, Austria and Switzerland were presented with the certificates. For the first time, the company's quality and environmental management team sought dual certification. For DACH, TD Synnex was audited for the ISO 9001:2015 quality standard, while Germany was additionally audited for the ISO 14001:2015 environmental standard.
Continuously improve processes
Probably the most widely used quality standard, ISO 9001 specifies requirements that must be met as part of the implementation of a generally recognized quality management system. Existing processes and process optimizations are examined and it is determined which procedures are to be followed and who is responsible for which quality-relevant activities. ISO 14001 certification relates to environmental management and shows whether a company is making active efforts to promote environmental protection and reduce environmental damage. With the design and implementation of an environmental management system, the environmental impact of companies and the reduction of their greenhouse gas emissions are examined and necessary processes are certified.
Barbara Koch, Senior Vice President & Regional Managing Director of TD Synnex DACH, comments: "I am very pleased that we can start the year with such positive news and would like to thank our entire team for their great efforts during the two demanding certifications. They demonstrate our high quality standards, our customer focus and our focus on CSR issues - all essential parts of our business strategy. In this way, we ensure that quality and environmental orientation are lived by each and every one of our employees on a daily basis. Continuously improving processes, enhancing quality and thus increasing the satisfaction of all stakeholders involved will remain on our agenda in 2023."
ISO 14001 certification: Sites in Switzerland to follow
ISO 9001 certification was applied to all areas for the first time - previously the Value area, Advanced Solutions, was certified. It explicitly applies to the sites in Munich, Leinfelden, Nettetal and Eslarn as well as Vienna (AT), Rotkreuz (CH) and Altishofen (CH). Manufacturers and sales partners benefit on both sides from the clear definition and documentation of processes, from representation regulations, and from the internal audits in which potential for improvement is continuously identified, analyzed, and evaluated. The examination of opportunities, risks and new business opportunities support the claim to be a trusted advisor for all stakeholders.
The ISO 14001 certification, which is essential for many distribution partners as part of their supply chain duty of care, was carried out for the first time for the Munich, Leinfelden, Nettetal and Eslarn sites - Austria and Switzerland are to follow by the end of this year. The certification was actively supported by the special "Green Team" of the German national subsidiary, which takes care of the topics of sustainability, reduction of waste and CO2, and many other environmental issues for both the locations and the entire supply chain of the distributor. The evaluation of new approaches, the follow-up and compliance with the catalog of measures and also the monitoring of developments and improvements are on the agenda of the team of specialists. One of the first activities to benefit distributors and their customers will be the labeling of environmentally friendly products in the InTouch e-commerce system.
