Successful Synprovis-ERFA meeting

Synprovis GmbH from Eich (LU) is one of the leading players in the field of holistic quality management with its Improve software. The intensive exchange with customers is also cultivated in annual ERFA meetings. The 10th meeting took place on May 19, 2022 at the KKLB (Kunst und Kultur im Landessender Beromünster). 70 participating customers were inspired by the multiple award-winning host artist Wetz and his gripping presentations. The current exhibition "Flowers for Art" with contributions from many artists offered the conference participants a fascinating cultural setting.

The Improve presentations by CEO Hubert Geisseler and the Synprovis software developers also earned positive feedback. The lived philosophy of permanent software development, a forward-looking view into the medium-term performance future and optimal investment protection for the users was convincingly presented on the basis of various topics. "The introduction of Improve has brought our quality sensor technology much closer to people, processes and products" - according to Geisseler, this customer statement aptly describes the effect that Synprovis wants to achieve among users.

Synprovis GmbH - 20 years of QM competence

Since its founding in 2002, Synprovis has been all about holistic quality management for SMEs. Synprovis is successful throughout Europe with its Improve QM web software. The company sees the key to success in the extremely easy-to-use front end of its software, which is naturally also expressed in the low training requirement. The basic idea is to use errors as an indispensable source of knowledge for improving processes. A measurable optimization measure or the elimination of the cause of the error is to be enforced via each individual error message. Another reason for the market success of production, service and retail companies is the high pace of software development. The Synprovis team quickly implements new or revised quality standards in modules or new releases. The above-average close contact with customers, including via ERFA meetings, ensures that the tool is always at the highest level of practical suitability. "Today, Improve is an integrated management system for the comprehensive monitoring and control of all processes," says Hubert Geisseler.

Modular software

The event-based tool works consistently according to the structure "record, decide, complete, improve" and completely maps quality management with the following modules: 8D report, occupational safety, audit management, measures/costs, employee assessment, test equipment management, risk management, environmental management, knowledge and competencies.

Family company

Hubert and Lisbeth Geisseler sign as company owners, whereby Lisbeth Geisseler is responsible for finances and administration. The four qualified software developers Pirmin Stalder, Alex Bosshard, Philipp Grüter and Kevin Leisibach are also project managers with intensive customer contact - a special solution with a clear contribution to the company's success.

Author

Ueli Eigenmann is a freelance concept writer/copywriter with a marketing and business administration backpack.
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