Study assumes high job automation

Job automation offers opportunities and risks. The new technologies could also create new jobs - provided that companies are willing to think outside the box and give fundamental thought to the interaction between humans and machines.

Jan Krans, Director Enterprise Collaboration at Atos, is also convinced of this. He recently presented his theses for a new HR management at the World Web Forum 2019 in Zurich. Below you will find a text article on the topic, which we offer on behalf of Atos Switzerland for free editorial use.

 Future of work:

Five theses on the cooperation of man and machine in companies

1.) Decisive for success: The relationship between man and machine

How humans and machines work together will increasingly determine the success of companies. As a consequence, human resources management must reinvent itself: In the future, the focus will no longer be exclusively on the personal development of employees. New technologies, which can make an immense contribution to the development of the company, will play an equally important role.

2.) Classic human resource management is no longer enough

Human Resource Management - HRM for short - needs another "M" added to it. This stands for "machine". The new formula for the HR department is therefore: Human and Machine Resource Management, HMRM. What is required is not only the focus on a balanced relationship between employee and employer. It is crucial that HMRM gives management the decisive impetus to think outside the box and move away from an exclusive focus on efficiency and the pursuit of profit. If this does not happen, the organization will sooner or later become an unattractive employer.

3.) Machines create freedom for personal development

New technologies are not the enemies of employees. Automation and continuous optimization of business processes relieve employees. Because of this freed-up capacity, they can focus on new tasks and issues that not only advance the company, but also broaden their own horizons and advance themselves professionally.

4.) Working in independent teams / The new role of the supervisor

Working independently in teams is an important component of the working world of the future. The focus is on transferring as much responsibility as possible to the individual teams and employees. In such an environment, in which the team acts largely independently, the supervisor also has a new role. He or she acts as an advisor to the team, prioritizing issues, solving problems and making decisions of greater significance. He uses the team dashboard to track the results and activities of his team. The need for face-to-face meetings is greatly reduced, for example to a single meeting per quarter.

5.) New work requires new tools

The future of work is not only characterized by independent teams, but also by acting in networks - with other teams or external partners. This requires new technical platforms: Infrastructures for social collaboration are in demand. In this way, problems can be solved jointly - across companies, teams and countries - business processes can be optimized, best practices can be defined and new business areas can be developed.

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