StackWorks is ISO 9001 certified
There is a jubilant mood at the cloud service provider StackWorks: because the IT company has been certified according to ISO 9001:2015. These days, the team received a certificate that recognizes and officially confirms the work: The quality of the cloud services meets the requirements of the customers at a demonstrably high level and is continuously being expanded.
As a cloud service provider and Swiss Google Cloud Partner, StackWorks replaces complex IT infrastructures with simple, secure cloud services. The cloud consultants around founder and CEO Ishan Don make companies as well as schools fit for the digital age with the goal of being up to the work and learning of tomorrow today and a step ahead of the competition. The services begin with consulting and support in the development of their Google Cloud infrastructure. They continue with the practical implementation of all necessary measures as part of the migration to the Google Cloud and range from training to support and further development of the IT infrastructure.
Intensive audit
StackWorks has now introduced a quality management system that defines and documents all management, core and support processes. These serve as a tool to ensure that work is comprehensible and carried out according to high quality standards. To ensure that this works in practice, StackWorks commissioned an independent audit of the system. After intensive checks of the processes, the auditors came to the conclusion that the quality of the services was convincing. StackWorks was well organized and could receive the certificate. "We are extremely happy about this," says Ishan Don, founder and CEO of StackWorks. He explains: "The ISO 9001 certification is an internationally recognized proof of our quality when we support companies and organizations in replacing complex, expensive IT infrastructures with simple, secure as well as cost-effective cloud services. This allows us to send a clear signal at a time when correct processes are becoming increasingly important in terms of IT security and productivity."
Benefits for customers and employees
The certificate shows customers that StackWorks operates efficiently according to uniform standards. Mariana Mark, Head of Internal Operations at the cloud service provider, gives an example: "If an employee is down, business doesn't stop. Substitutions are clearly regulated and every team member knows where to find which information. We can continue to work seamlessly and devote ourselves entirely to our core tasks, which benefits the customers."
This way of working also has a positive effect on employee satisfaction. This is because the reliable flow of information is part of the pleasant working conditions. Onboarding is mastered systematically. This in turn represents an important milestone for the further growth of StackWorks. Last but not least, it motivates every employee to get involved and continue to contribute to the ongoing perfection of the processes. Because one thing is certain: StackWorks also intends to master the independent audit based on random samples in a year's time.
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