Quickline recognized as the Internet provider with the best customer service
In the customer survey conducted by the Swiss Institute for Quality Tests (SIQT), Quickline wins first place in the customer service category among Internet providers for the fourth time in a row. Among TV providers, Quickline's customer service made it into the top 3. The price/performance ratio also received another outstanding rating.
The online customer survey conducted by the Swiss Institute for Quality Tests (SIQT) in May 2024 confirms Quickline's top performance: In the Swiss Industry Monitor 2024, Quickline takes 1st place for "Customer Service" among Internet providers for the fourth time in a row. The "customer service" among TV providers is in the top 3 and the "price/performance ratio" once again achieved an outstanding score.
"I am delighted that the high quality of our customer service has been confirmed by the independent tests. This award goes above all to our frontline employees for their daily commitment. They advise our customers personally from Nidau or from our regional partners," says Felix Kunz, CEO Quickline a.i., commenting on the results. "It is also pleasing that our products can hold their own in terms of price/performance ratio."
SIQT conducts provider-independent and objective tests of services and products. Every year, the industry monitor determines the best providers in terms of customer satisfaction, customer service and value for money in a cross-industry, nationwide online customer survey.
Source: www.quickline.ch
