Issue 7-8/2006

Receive the German-language trade journal "MQ Management & Qualität", issue 7-8/2006, as a PDF download with the following table of contents:

MQ Flash

defuse conflicts
Eight typical situations in the company By Hartmut Volk, D-Bad Harzburg

Guide for the Telecom Industry
From quality to business excellence By Erhard Benninger, CH-Schalunen, and Andreas Sommer, CH-Hägglingen

Quality audits
Working on reliability By Prof. Max W. Twerenbold, CH-Winterthur

Understanding Basel II as an opportunity
Risk Management in Banks By Frank Heinicke, D-Heidelberg

The VDA rating standard
Financial stability of suppliers By Prof. Dr. Ottmar Schneck, D-Reulingen

Fitness program for rating
How SMEs finance their companies By Hans-Henning Herzog

Association news

story telling
Creative Quality Management By Karin Thier, D-Heidelberg, and Erwin Hesser, D-Eberdingen

Best Practice - Reference Processes
Systematic process and quality management By Prof. Hartmut F. Binner, D-Hannover

Proof of competence in the automotive sector
Accreditation according to EN 17025 By Prof. Dr. Gaberscik and Margot Wieser, A-Graz

An ideal platform
Balanced Scorecard in the hotel business By Katharina Müllener, CH-Lucerne

rethink
The fairy tale of the paperless office By Kurt Grünwald, A-Graz

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