Skip to content 
Shop > Issue 11-12/2023
Issue 11-12/2023
Receive the German-language trade journal "MQ Management & Qualität" issue 11-12/2023 as a PDF download with the following table of contents:
Flash
- L'humain au coeur de la transformation
Scene
- Miscellaneous news
business excellence
- Sustainability: more than green, just as social
- CRM: A triad of processes, technology and people
- Customer feedback as a driver of success
- The hidden power of data
Focus
- Sustainable underwriting in the Swiss insurance industry
- AI, chatbots, robo-advisors ...
manage risks
- Managing climate risks with ISO 14001
- Public procurement law 2.0 - more than just law
Products
- Product news
ensure quality
- Metrology to respond to the challenges of growing complexity
- Get better automatically
Further ...
- Marketplace
- Agenda / Imprint
Category: Single issues
