Receive the German-language trade journal "MQ Management & Qualität" in the Special/2000 issue as a PDF download with the following table of contents:
Flash
The boiled frog
GE: ten billion profit - thanks to Six Sigma
Learning is lived curiosity
Learning educates, especially the personality Interview with Verena Steiner
Industrial specialists for the 21st century: What lies ahead for "office workers" and engineers
Swiss SMEs' capacity for turbulence: ways out of the panic zone
Designing dynamic processes: Quality management - on a new course
EFQM Forum 2000: Managing Diversity - a Bridge to Excellence
No business excellence without excellent managers: Continuing education - intercontinental