Issue 9/2012

FLASH

• Keeping time in balance If you want to live time-satisfied, you have to live different times By Hartmut Volk

BUSINESS EXCELLENCE

• Self Assessment Mirror, Mirror on the Wall By Jasmina Becker
• Goodbye, culture shock! The seven traps in global business By Barbara Wietasch
• Quality-Made worldwide Value creation in worldwide networks By Hubertus Felmy
• Targeted training When medium-sized companies become global players By Ernesto Laraia
• Small cause, big effect Foreign expansion of Swiss companies By Melanie Mörtlbauer
• Entrepreneurial thinking Vocational training projects show how it's done! By Hans-Henning Herzog
• Shopfloor management Better management in the factory By Holger Illing

MANAGE RISKS

• QM documentation Concise, comprehensible, compliant with standards By Birgit Knips
• Worthwhile supply chains Sustainable procurement done right By Marlene Heeb
• Quality first worldwide Managing processes globally with IMS Premium By Kurt J. Gailer

QUALITY ASSURANCE

• Always "up to date" 14th Dangerous Goods Day Switzerland By Martin Grether