Issue 9/2006

Receive the German-language trade journal "MQ Management & Qualität", issue 9/2006, as a PDF download with the following table of contents:

MQ Flash

SAQ Annual Conference 2006 in Bern
The Q-Manager as a card reader By Hans-Henning Herzog

Implementation of an excellence strategy
Overall performance in mind By Thomas Louis and Gaston Russi

IT Infrastructure Library
The red thread for the IT industry By Bettina Mayer

Quality at Thurgauer Kantonalbank
Becoming excellent step by step By Willi Hausammann

Trends in document management
Management is challenged By Kerstin Hessler

eHealthcare in the hospital
The electronic patient By Urs Wachter

QM in Software Engineering (Part 1)
The PSP/TSP Concept By Hans-Peter Pfister

Association news

European Business Competence* Licence EBC*L
License to do business By Hans-Henning Herzog

Optical and tactile measurement technology
Working together for success By Robert Meier

New ways in CRM
Self-Segmentation By Laura Wilms

Manufacturing Execution Systems (MES)
Accelerate CIP and Six Sigma By Jochen Schumacher