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Issue 7-8/2002
Receive the German-language trade journal "MQ Management & Qualität", issue 7-8/2002, as a PDF download with the following table of contents:
M■Q FOCUS
Human Resources Management
Master complexity
Fight the complexity drivers
Manage simply
M■Q REPORTS
EFQM pilot project of the army
The halberd as a model
SAQ/Neosys AG
Association nacbricbten
M■Q DOSSIER
Benchmarking
Mediocrity does not allow benchmarking
Customer satisfaction is far too little
Process Management
Aspiration and reality
M■Q RUBRICS
Flash
Scene
Marketplace
Meetingpoint
MQ News
Job market
Newsletter
Agenda/Preview
Category: Single issues
