Issue 5/2012

FLASH

• In Praise of Contradiction The Blessing of a Culture of Controversy By Hartmut Volk

BUSINESS EXCELLENCE

• The future is "agile" Agile approach in plant engineering By Jörg Bahlow and Gerhard Kullmann
• The courage to rethink cybernetics and management By Hans-Henning Herzog
• Mental health error frequency has causes By Lisa Bachofen and Petra Sorgenfrey
• Soft skills Leading employees when things are "on fire" By Rainer Flake
• Four management systems in twelve months Swiss Federal Railways SBB By Josef Stoll
• QM system in the group Three SMEs together to ISO 9001 By Günter Lenz

SAQ / SAQ-QUALICON AG

• Association news

MANAGE RISKS

• Project risk management Keeping an early eye on failure By Beat C. Ochsé
• An exciting expedition Process management at BSR By Birgit Lehmann

QUALITY ASSURANCE

• Crowdtesting platform Demand for testing capacity By Markus Häfliger

HEADLINES

• Scene
• Newsletter
• Agenda/Imprint

MARKET INFO

• Meetingpoint
• Marketplace
• News