Issue 5/2011

FLASH

• Excellence cannot be bought Health Excellence Network Switzerland (HENS) By Hans-Henning Herzog

BUSINESS EXCELLENCE

• What men need to learn ... Sustainable leadership culture By Bernhard Kuntz
• Controlling with key figures EFQM - practical implementation By C.-Andreas Dalluege
• Clarity at first glance Process modelling in hospitals By Beni Krieger
• Success Strategy Cooperation It's all about the right dosage By Gudrun Happich
• Even better equipped for the crisis Continuity strategy at SBB Industriewerke By Hans Ulrich Glauser Berthold Barodte and Eric Montagne

SAQ / SAQ-QUALICON AG

• Association news

MANAGE RISKS

• Ensuring project success Integrated risk early warning system By Roman P. Büchler and Stefan Mäder
• Practical Tips For Newly Appointed Project Managers By Michael Streng
• The Project Organization Project Management By Martin Rother

QUALITY ASSURANCE

• Ready for the future CALVIN: Windows® 7 certification By Michael Hein
• Preventive maintenance Thermal imaging cameras from FLIR Systems By Frank Liebelt
• Designing instead of managing Enterprise Architecture Management By Anika Sachse

HEADLINES

• Scene
• Newsletter
• Agenda/Imprint

MARKET INFO

• Meetingpoint
• Marketplace
• News