Receive the German-language trade journal "MQ Management & Qualität", issue 5/1997, as a PDF download with the following table of contents:
The risks in the domestic lending business of the Swiss banks?
Daniel Zuberbühler
Telecom goes mobile
Roger Lüthi
Environmental management in Switzerland
Stephan Baer
RDV with ecological printing centre
René Wuffli
Business Excellence - Do it yourself
Beat U. Escher
Editorial
International
Partner for your quality
SAQ training and further education
UMS Forum
Magazine
Advertorial
Preview
Why TQM often fails - and what to do about it
Jürg B. Hemmi
Environmental management in the chemical industry
Dr. Manfred Wirth
Process management as a core competence
Prof. Dr. Margit Osterloh
Integral management system for safety, health and environmental protection (SCU)
Dr. W. Rothweiler
The ISO 9000ff standard
Rigid corset or customer-oriented guiding principle in the implementation of management systems Dr. Markus H. Kellenberger
Environmental management in Switzerland from the point of view of SAEFL
Dr. rer. pol. Arthur Mohr