Issue 4/1997

Economy

Swissair: Costs saved, but at what price?
Interview with Sepp Moser

Topic of the month

Of course it tastes better
Stephan Baer

"From payroll processing to performance contracting"
Interview with the sugar factories Aarberg and Frauenfeld AG.

self assessment

Seif Assessments show the strengths and weaknesses of the software industry
Georg Beilin, Hans Stienen, Werner Mellis

Rubrics

Editorial

International

Partner for your quality

SAQ training and further education

Magazine

Advertorial

Preview

Strategy & Organization

Quality assurance and hygiene risk management for foodstuffs
Heinz-Joachim Kopp

TQM versus QM standards
Fulfilling or optimizing thinking as a means to economic success? Alexander Verbeck, Wolfgang Walter

Improve quality instead of laying off staff
Hervé M. Wisard

Core processes

Et après la certification ISO 9001!
Balance sheet of the Vallait SA Central Office Boris Sarrasin

Mobilization

Process-oriented team structures at BMW
Günter Walsch