Issue 3/2006

MQ Flash

Mecca for human resources professionals
Preview: "Personal Swiss 2006" By Hans-Henning Herzog

MQ Business Excellence

business continuity
Real risks - realistic security By Justin Clark, GB-London

Strategically align the organization
Management Excellence (Part I) By Daniela Kudernatsch and Peter Fleschhut, D-Munich

Proactive to higher quality
Retirement and nursing homes are challenged By Robert Haltiner, CH-Männedorf, and Johannes Hartmann, CH-Dietlikon

SAQ / SAQ-QUALICON AG

Association news

MQ workshop

Measurable success in treatment
St. Theresien Hospital, Nuremberg By Jochen Hiederer, D-Nuremberg, and Karl J. Koller, CH-Zurich-Glattbrugg

The whole clinic in focus
ISO 9001:2000 in the Zug Cantonal Hospital By Birgit Steinkraus, CH-Zug, and Jürg Meier, CH-Pfeffingen

Anchor process management
The example of Swisscom Fixnet AG By Imo Töpfner, CH-Lucerne

A strategy factor
Elimination of error causes (2) By Stefan Menzi, CH-Hünenberg

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