Issue 11/2013

FLASH

• Leading systemically Meaning of a current term By Hartmut Volk

BUSINESS EXCELLENCE

• Prevention in the office Practical tips from the EKAS By Sarah Schmid
• Occupational safety for SMEs Industry solutions By Tanja Vitale
• Creativity and health The great challenge By Hans-Henning Herzog
• Certification market booming Switzerland. Association for Quality & Management Systems SQS By Max W. Twerenbold
• QM system according to ISO 9001:2008 Budliger Treuhand AG: successful certification By Daniel Jordan
• Away from the paper tiger Bardusch: vital management system By Fabian Gailer
• Supervision Personal Development Tool By Ulrich Dessel

MANAGE RISKS

• Long-term anchored risk management in practice By Eric Montagne, Marta Thomik and Erik Norell
• Basis of optimization "Good" process management By Oliver Kopp and Markus Dörflinger
• The Product Manager Opportunities through Product Management By Ulrike Laubner
• The supply chain A crystal ball for the CFO By Stephan Göppert

QUALITY ASSURANCE

• Custom-fit solution Quality assurance made to measure By Carolin C. Franke