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Issue 11/2012
Receive the German-language trade journal "MQ Management & Qualität" in the 11/2012 issue as a PDF download with the following table of contents:
FLASH
- Change from above How individual initiative is blocked By Ulrich Dessel
BUSINESS EXCELLENCE
- pom+ at the Quality Summit EFQM Excellence Award 2012 By Hans-Henning Herzog
- Excellence in Public Administration Office of National Economy (Liechtenstein) By C.-Andreas Dalluege
- The dual education system A strength of the Swiss economy? By Urs Gassmann
- Innovation Management Master for Executives By Ute Eisenkolb
- What comes first? Prioritizing complaints in a targeted manner By Robert Schmitt and Alexander Linder
- Crisp even with CIP Special software proves its worth at ZWEIFEL By Ueli Eigenmann
MANAGE RISKS
- Acting consciously Do we know our opportunities and risks? By Josef Stoll
- Risk Management and BCM ISO 31000 and ISO 22301 By Heinrich Kuhn
QUALITY ASSURANCE
- Holistic acquisition of measurement objects Multisensor coordinate measuring technology By Claus P. Keferstein, Reto Götti and Michael Marxer
Category: Single issues
