Issue 10/2004

M■Q Flash

EFQM Forum 2004 Berlin
European triumph? MQ interview with Univ.-Prof. Dr.-Ing. habil. H. Schnauber, Vice President DGQ

M■Q Business Excellence

Corporate sustainability
What learning processes are necessary? By Thomas Dyllick, IWÖ-HSG, University of St.Gallen

SMEs in the Upper Valais
Success of small and medium-sized enterprises through networks. By Urs Fueglistaller, Robert Hartl and Frank Halter, University of St.Gallen

Investigator or diver
Qualitative company valuation (Part 3). By Bruno Birri, Basel

Fit for Leadership
Soft skills become success factors. By Hansruedi Zellweger, Lifeconsult, Hochfelden

M■Q Workshop

The learning route
Efficiency in training and further education. By Hanspeter Schläpfer, Alcan Packaging Rorschach AG

Multi-perspective 360° feedback
Innovation through continuous learning. By Andreas Dalluege and Josef Staubli, consys ag, Jonschwil

The crossbow on the rise
An alternative to the Swiss cross? By Rudolf Horber, Swiss Trade Association (SGV), Berne

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