Receive the German-language trade journal "MQ Management & Qualität", issue 1/1997, as a PDF download with the following table of contents:
Ideas for more market and customer satisfaction
Alois J. Schallberger
Invest instead of resign
Styner + Bienz, Niederwangen
Process control
Strategies for measuring success, part 1
Dr. George Falkner
Quality management in education - ISO also for trainers?
Dr. Michael Dembski
Management systems are the core of the company organization
Daniela Fischer
Accreditation or certification? A significant difference for acceptance organisations, testing laboratories and similar institutions
Jean-Jacques Haizmann
Analysis and evaluation of software development processes
Dr. Hans Stienen
Editorial
■ International
■ SAQ National/Regional
■ Partner for your quality
■ SAQ initial and continuing training Formation ASPQ - Formazione ASPQ
■ Novelties - Nouveautes - Novitä
- SAQ-Publikationen - Publications ASPQ - Pubblicazioni ASPQ
- New books - Nouveaux livres - Nuovi libri
■ Advertorial
New SAQ members Nouveaux membres- Nuovi membri
■ List of advertisers
index of advertisers
Lista degli inserzionisti
Preview/Imprint
Prochain numero/lmpressum
Prossimo numero/lmpresso