Process management (BPM) continues to gain importance
A new study by the Institute for Business Informatics at the ZHAW School of Management and Law with the cooperation of the BOC Group proves: Business Process Management (BPM) is becoming increasingly relevant in companies.
A study conducted by the ZHAW and the BOC Group entitled "Business Process Management Study 20232 has examined the significance of process management in companies. It is based on a survey of over 300 companies from a wide range of industries and sizes and looks at the status quo, developments over the past 11 years and future trends. While BPM was considered a "new-age management discipline" more than ten years ago, it is now an integral part of companies of all sizes and in all industries. The study highlights not only the classic goals of process management such as optimization, but also other scenarios such as quality management, ICS, compliance, digitization or customer orientation, which are increasingly associated with BPM.
The respondents see the lack of resources and personnel as the greatest challenge in the area of BPM. Another important aspect is the acceptance of BPM in the company. According to the study, there is still room for improvement here. Despite these challenges, the forecasts for the future are promising. More than 68 percent of respondents are convinced that BPM will have increased or greatly increased relevance in companies in the future. The study also shows that companies are increasingly using tools specialized in process management or database-based graphical modeling tools. One example of this is the BPM suite ADONIS from the BOC Group. This company develops and sells just such state-of-the-art enterprise modeling software in the areas of GPM, EAM and GRC for effective and comprehensive enterprise management in the digital age.
The study shows that BPM has grown from a marginal discipline to a central, stable component of companies. Companies that successfully implement BPM can thus actively meet the complex and dynamic conditions of our time and achieve competitive advantages.
Interested parties can download the complete Download BPM study here free of charge, to get an even more comprehensive picture of the state, developments and future of BPM.
