Optimize with system
With the software development company Synprovis as a partner, SMEs optimize not only processes, but their entire company with a system. Behind this is the leading QM software Improve, which inspires as a total solution for quality management at the front end through unique simplicity.
Let's let some CEOs of Improve user companies have their say: "facts instead of gut feeling", "wasted problems were yesterday", "you don't search, you find", "without Improve many audits would no longer be passable". These statements sum up what Synprovis GmbH is aiming for in quality management: different approaches to software development, an overall view of the Q cosmos, and explicit simplicity at the front end.
Thinking in "events
Synprovis starts with "events", such as customer complaints, internal deviations or supplier errors. "We understand deviations as a valuable source of information for improving processes," says CEO Hubert Geisseler. The event-oriented software structure makes complex tasks appear very simple to the end user. Each event is immediately available as a menu item on the user interface; there is no need for time-consuming searches in complicated directory trees. Across all events, the Improve interface follows the structure "Capture, Decide, Do, Improve". This makes concrete quality optimization much easier for everyone involved.
QM software makes a splash
With over 300 installations across Europe, Improve has become one of the leading QM tools for experts. Why? For one thing, the latest web technology makes the customer highly flexible in terms of end devices and locations; neither the initial installation nor updates affect the client workstations. "In expansion situations and/or with branched company structures, the software shows its full strength," emphasizes Hubert Geisseler. The unproblematic multilingualism and the complete mapping of all quality-relevant tasks are essential keywords in this respect. Used comprehensively, Improve can even serve as an integrated management system.
On the corporate side, Synprovis relies on highly qualified employees and a partnership-based relationship with clients. At the annual Erfa meeting, new software modules and functions are jointly defined. Synprovis then implements the enhancements that meet with majority approval.
