SME develops ISO 27001-certified information security management system
The Zurich-based IT service provider care4IT.ch, which specializes in managed services and flat-rate IT, has established a comprehensive management system for data protection and data security and had it certified according to ISO 27001.
care4IT.ch ensures that SMEs and organizations with up to 50 computer users on average in the greater Zurich area can run their core business more competitively with modern and up-to-date IT infrastructure. Now the IT company, itself an SME, has launched a ISO 27001 certified Information Security Management System developed. The project lasted two years and involved the entire staff. With a staff of 20 employees, care4IT.ch is a rare exception, as otherwise only medium-sized and large IT companies with 50-100 employees have ISO 27001. When asked about the added value of a complex management system for data protection and data security in an IT service company, Matthias Naber, CTO and co-owner, sums it up dryly: "Actually, every IT service provider needs it"!
High benefit for customers and for care4IT.ch
During the system setup, the entire care4IT.ch team was regularly trained, backup and various protection solutions were designed and implemented, and all the necessary conditions were created to ensure that the intended security standards could be reliably met.
The concrete added value of ISO 27001 in the IT company can be localized in three areas of benefit. First, the certified information security management system supports the "blind" trust and gut feeling of customers with a tested and clearly defined security rating. Secondly, a broad and deep expertise in data and information security and data protection is built up throughout the company, which is automatically reflected in the customer's IT infrastructures and positively influences their quality. And thirdly, an "information security system light" can be built up during the project, as a kind of waste product, which can be used directly by customers as a paid service to create added value.
Competitive position improved
Care4IT.ch has made use of all three benefits. At the same time, the certificate improves Care4IT.ch's competitive position with customers who have more than 100 IT workstations, as these customers often attach above-average importance to certified quality. Last but not least, it strengthens the necessary differentiation of care4IT.ch from its competitors and provides it with a strong marketing tool.
The "all from one source" offer of care4IT.ch includes IT consulting, conception and planning as well as realization of complete IT infrastructure solutions for data, voice and video. The on premise and cloud infrastructures put into operation are monitored by means of real-time monitoring, maintained and replaced if necessary. This 24/7 support with guaranteed response times ensures uninterrupted operation. Thanks to a "flat rate" and a clear price structure, operating costs can be calculated and budgeted at any time.
Source and further information: care4IT.ch GmbH