iWay wins SIQT test of Internet providers for the third time
For the third time, iWay is the winner of the "Internet Provider" study conducted by the Swiss Institute for Quality Tests SIQT. The provider-independent and objective study is carried out every two years. In this year's SIQT study "Internet Providers 2024", iWay was able to hold its own against eleven of its market competitors.
The internet provider was already named test winner in this study in 2020 and 2022. SIQT conducts an analysis of tariffs, range of offers, transparency and convenience by independent experts. In addition, iWay support was tested by qualified test persons. In the current study, iWay achieved the best result of the 12 Internet providers tested, with an overall score of 5.5 and 89.5 percent target achievement. The company was thus able to improve on its already excellent test result from 2022 (overall score of 5.3 and 85.3% respectively).
With iWay, customers do not have to wait on hold on the support hotline and always have a direct contact person on the phone immediately. In addition, unlike most other providers, iWay always automatically passes on price reductions to existing customers. "We are extremely pleased to have been voted the best Internet provider for the third time in the study conducted by the renowned SIQT quality institute. This confirms our efforts to be a fair and transparent provider with the best service for our customers," says iWay CEO Markus Vetterli. "The results reflect the feedback we receive from our customers and the market. We are delighted that this has once again been confirmed by an independent party."
Source: www.iway.ch