Which IT elements are most often saved
Attingo Data Rescue publishes statistics about rescued IT elements (data carrier types, failure causes, etc.) from its 20-year company history. All three Attingo locations with in-house laboratories are ISO 9001:2015 certified.
For 20 years, the Viennese data recovery company has been testing IT elements such as hard disks. It all started with the first data recovery case in 1997, when an IT employee of a trade fair operator was terminated and tried to copy still important data from the company server to his private hard drive. Unfortunately his attempt failed, because he copied the empty disk to the server, which partially overwrote the data on it. Attingo was able to save the data and thus the foundation for a successful future was laid. Ten years later, in 2007, the company moved within Vienna to its current office with space for several clean room workstations.
Since 2007 Attingo can also be found regularly as an exhibitor at national and international trade fairs and is there available to interested parties for detailed advice. In 2010 all three Attingo locations received the ISO9001 certification for quality management in data recovery, which has been regularly re-audited since then.
https://www.attingo.com/de/ueber-uns/geschichte/
42'000 successful data recoveries
In more than 20 years a considerable number of processed data recovery cases is accumulated. So Attingo can record a total of more than 42,000 rescue successes! Also some other aspects of the company statistics are quite interesting. With 78 percent single magnetic hard disks were the most frequently processed storage media, of which about 35 percent were external USB hard disks. Although SSDs are being used more and more frequently, they are still far behind with "only" 8 percent due to their young age. Among the manufacturers of the processed hard disks, the two market leaders clearly stand out: Western Digital with 47 percent and Seagate with 38 percent. The most frequent cause of data loss, at just under 60 percent, was surface damage, which includes the infamous head crash, followed by electronic and software faults and defective read/write heads. The most frequently failed operating system is clearly Windows with 75 percent.
https://www.attingo.com/de/festplatten/
https://www.attingo.com/de/ssd/
https://www.attingo.com/de/symptome/headcrash/
https://www.attingo.com/de/symptome/defekte-festplattenelektronik/
Market leader in the reconstruction of servers and RAID systems
A special core competence of Attingo is the data recovery of RAID systems. Almost half of the cases were failed RAID5 with simple XOR parity, which are only displayed as RAID offline after the second disk failure. RAID1 mirroring was the second most common failure, at 34 percent. This only happens when all the disks in the system become defective, which can also be caused by a serial error, for example, at short notice. Data media from failed RAID0 and RAID6 drives ended up in the Attingo lab at 6% each. On average there were 6.5 volumes in the failed RAID systems. Ehrschwendner remembers exactly the most bizarre RAID case: "It falls under the motto "Security by Obscurity". The RAID1 of a providing service provider with 15 duplicated hard disks had failed!
https://www.attingo.com/de/raid/
https://www.attingo.com/de/raid/raid5/
https://www.attingo.com/de/raid/raid6/
Data recovery: Research and development
With an in-house research and development department, Attingo has always had its finger on the pulse since the company was founded. In the IT industry it is always important to follow and react to innovations. In 2014, for example, Attingo was the first laboratory worldwide to develop a process for the data reconstruction of defective helium hard disks. But not only the technicians and clean room engineers are decisive for the success of the company! Currently Attingo Datenrettung employs 15 people, many of whom have been with the company for more than ten years. Together they are very optimistic about the next decades and the upcoming challenges.
https://www.attingo.com/de/ueber-uns/forschung/
https://www.attingo.com/de/ueber-uns/datenschutz/
Statistics: Details about the data recoveries
Data carrier types | Percentage |
internal HDD hard disks | 51% |
external hard disks | 27% |
RAID, NAS, Server | 12% |
SSD | 8% |
other | 2% |
Causes of failure | Percentage |
Surface damage | 59% |
Electronics and firmware | 19% |
Read/write heads | 16% |
Bearings and mechanics | 4% |
other | 2% |
Operating systems | Percentage |
Windows | 75% |
Apple Mac OS | 13% |
Linux, Unix, VMware | 11% |
other | 1% |
Manufacturer | Percentage |
Western Digital, HGST, Hitachi | 47% |
Seagate, Samsung, Maxtor | 38% |
Toshiba | 6% |
other | 9% |
RAID level | Percentage |
RAID5 | 48% |
RAID1 | 34% |
RAID6 | 6% |
RAID0 | 6% |
other | 6% |
Since 2009 Attingo has two further locations in Germany and the Netherlands, each with its own clean room laboratories in Hamburg and Amsterdam. All three Attingo sites are ISO 9001:2015 certified. In autumn 2016, the Austrian headquarters was also awarded the State Award, the Republic's highest official recognition for business enterprises.
https://www.attingo.com/de/ueber-uns/iso-9001/
https://www.attingo.com/de/magazin/staatliche-auszeichnung-fuer-attingo/