Successful business with quality tools
PUBLIREPORTAGE Quality tools are essential in quality management because they provide structured methods, enable data-driven decision making, increase process efficiency, and ultimately contribute to the delivery of high-quality products and services, customer satisfaction, and overall business success.
8D Troubleshooting
8D problem solving is a systematic and structured approach (problem solving method) that organizations use to identify, analyze and solve complex problems or issues. "8D" stands for "8 disciplines," which represent the eight steps or phases in the problem-solving process. BPA provides tools to simplify problem solving, automate processes, develop teamwork, and identify commonalities with AI.
Process flow diagram
A process flow diagram is a visual representation of a sequence of activities or steps within a process and helps organizations document, analyze, and improve their processes. Process flow diagrams are used because they provide a clear, detailed overview of how a process works. By using visual process maps in BPA software, end users understand how their organization works and learn more about regulations.
Risk analysis
Risk analysis is a systematic process for identifying, evaluating, and addressing risks that could potentially affect the quality of a product or service. Risk analysis helps organizations proactively identify and mitigate potential issues that could affect quality. BPA software helps them assess and manage risk, based on methods such as FMEA, GAMP5 and HACCP, and reminds responsible individuals when risks need to be assessed.
Skill Matrix
A Skill Matrix is a tool or document used to assess and manage the skills and competencies of people within an organization, especially in the context of quality management. BPA software offers solutions to assess the skills of employees to perform their tasks and visualize the results in an interactive Power BI Skill Matrix.
Customer satisfaction surveys
Customer surveys are a valuable tool in quality management because they provide actionable insights, drive continuous improvement, and help organizations align their products and services with customer expectations, ultimately leading to better customer satisfaction and business success. BPA software and Microsoft 365 provide easy tools to create your own surveys at no cost to customers and deliver interactive power BI reports on customer satisfaction.
Contact BPA Solutions for a free trial at sales@bpa-solutions.ch or +41 24 524 25 40.
