Swiss Institute for Quality Tests: Quickline with best customer service
In the customer survey conducted by the Swiss Institute for Quality Testing (SIQT), Quickline wins 1st place in the customer service category among Internet providers for the third time in a row. The price/performance ratio and customer satisfaction also achieve top ratings.
The online customer survey conducted in April 2023 by the Swiss Institute for Quality Testing (SIQT) confirms the top performance of Internet service provider Quickline: In the Swiss Industry Monitor 2023, the company takes 1st place among Internet providers in the "Customer Service" category for the third time in a row and is in the top 3 for "Value for Money" and "Customer Satisfaction". "The awards for the high quality of our customer service and for high customer satisfaction confirm our daily commitment to customers. We provide them with regional, personal and competent advice. I am happy to pass on this praise to our frontline staff," comments Frédéric Goetschmann, CEO of Quickline, on the results. "We are pleased that Quickline Internet, which has won several awards, is also among the top 3 in Switzerland in terms of price/performance ratio."
The Swiss Institute for Quality Testing conducts provider-independent and objective tests of services and products. Every year, the industry monitor determines the best providers in terms of customer satisfaction, customer service and value for money in a cross-industry, nationwide online customer survey.
Sources: Quickline / www.qualitaetstest.ch/awards/schweizer-branchenmonitor-2023
