Certification for members of Inkasso Suisse

Inkasso Suisse is the association of Swiss debt collection companies. Its members are committed to impeccable and professional debt collection. According to the association, more than 5 million debt collection cases with a volume of over 13 billion Swiss francs are processed on an ongoing basis. The members of the association thus provide a significant benefit to the Swiss economy, according to the statement.

With its Code of Conduct (CoC), Inkasso Suisse strengthens the protection of creditors' interests and protects consumers from abuse. Due to the high economic importance of debt collection companies in securing the liquidity of companies, compliance with the CoC is mandatory. Inkasso Suisse thus provides its members with clear guidelines on the principles to be observed in the practice of the profession.

Inkasso Suisse now enables all members to have their application of the CoC certified by the independent certification body of Swiss Safety Center AG. The certification body checks with the member whether the requirements of the CoC are fulfilled. The audited company undergoes a certification procedure in which the operational processes, documents, sales documents, etc. are checked for compliance with the CoC. It is checked whether the CoC is anchored in the company and is lived by the employees.

According to its own presentation, the association is setting new standards with this certification. Through certification, every member can proactively prove that the behavioral instructions specified in the CoC have been fulfilled. The certificate gives clients additional assurance that collection practices comply with ethical principles. 

Source and further information: inkassosuisse.ch