Edition ESPRIX/2004

M■Q ESPRIX '04

"Here come the big ones..."
Interview with Heinz Liedtke, Managing Director ESPRIX.

Merçi Mister Quality!
On the occasion of the farewell of jury president Prof. Dr. Hans Dieter Seghhezzi.

M■Q ESPRIX Finalists '04

Suva - solidarity and innovation
Engine of Change.

Ospedale regionale di Locarno, La Carità
On the road to excellence.

Ringier Print Adligenswil AG
A million newspapers a day.

Innova Insurances
Recognized for Excellence.

Chocolats Halba AG
The sweet way to success.

Nature, the management consultant
Fritjof Capra's call "Courage to Change."

Managers on board
Self-assessment at Oerlikon-Knorr Eisenbahntechnik AG.

Elimination of error causes
Survey of Swiss small businesses.

Cost centre or success factor?
Excellence - not a foregone conclusion.

M■Q Flash

Swiss Technology Award 2004

Armchair gluers put SMEs at risk

More time for strategic management

Swiss IT scene: TQMi will be continued!

Business models for critics