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Issue 4/2004
Receive the German-language trade journal "MQ Management & Qualität", issue 4/2004, as a PDF download with the following table of contents:
M■Q Forum
Business excellence needs innovation
What distinguishes successful organizations. By Prof. Dr. Hans Dieter Seghezzi
M■Q Business Excellence
The new management rebels
Holger Rust in conversation. By Anja Dilk, trade journalist
Stress Management
Compulsory subject for managers. By Dr. Angelika Schrodt, Netzwerk Psychologie AG, Basel
Employees on board
Linking suggestion schemes with TQM. By C.-Andreas Dalluege, IBK-Management Solutions GmbH, Wiesbaden
Learning and shaping
Improving the project culture. By Dr. Walter Wintersteiger, Management & Informatik, Dornbirn (A)
M■Q Workshop
Human safety factor
No security without active employees. By Marcel Beil, CEO Symantec Switzerland AG
defuse integral
IT security: part of risk management. By Reto Zbinden, CEO Swiss Infosec AG, Bern
I become a board member - and now?
Rights and duties as a board member in an SME. By Christoph Brunner, OBT St.Gallen
SAQ / SAQ-QUALICON AG
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