Issue 9/2004

M■Q Flash

Experience - anything but a discontinued model
MQ interview with Dr. theol. habil. Ferdinand Rohrhirsch.

M■Q Business Excellence

Success in a double pack
Quality and Knowledge Management. By Christian Keller and Sven Kuhn, TU Darmstadt

ISO/TS 16949 wants more
Under the sign of globalisation. By Markus Tobler, SQS Berne

Simply evaluate, achieve more
Qualitative company valuation (Part 2). By Bruno Birri, Basel

A question of maturity
Who benefits from which ICT quality standard? By Arnold Q. Scheuing, Swisscom IT Services AG, Wolfgang Schwarz SQS Bern

M■Q Workshop

Quality in e-learning
Development-based standardization (EBN). By Siglinde Kaiser and Hermann Behrens, DIN, Berlin

Key factor communication
Impact-oriented safety and risk communication. By Heinrich Kuhn, University of Applied Sciences Zurich/Winterthur

SAQ / SAQ-QUALICON AG

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