Receive the German-language trade journal "MQ Management & Qualität", issue 10/2004, as a PDF download with the following table of contents:
EFQM Forum 2004 Berlin
European triumph? MQ interview with Univ.-Prof. Dr.-Ing. habil. H. Schnauber, Vice President DGQ
Corporate sustainability
What learning processes are necessary? By Thomas Dyllick, IWÖ-HSG, University of St.Gallen
SMEs in the Upper Valais
Success of small and medium-sized enterprises through networks. By Urs Fueglistaller, Robert Hartl and Frank Halter, University of St.Gallen
Investigator or diver
Qualitative company valuation (Part 3). By Bruno Birri, Basel
Fit for Leadership
Soft skills become success factors. By Hansruedi Zellweger, Lifeconsult, Hochfelden
The learning route
Efficiency in training and further education. By Hanspeter Schläpfer, Alcan Packaging Rorschach AG
Multi-perspective 360° feedback
Innovation through continuous learning. By Andreas Dalluege and Josef Staubli, consys ag, Jonschwil
The crossbow on the rise
An alternative to the Swiss cross? By Rudolf Horber, Swiss Trade Association (SGV), Berne
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