Issue 4/2005

Receive the German-language trade journal "MQ Management & Qualität" in issue 4/2005 as a PDF download with the following table of contents:

M■Q Flash

With Gotthelf to a quality brand
Kambly: Leadership à la Emmental By Hans-Henning Herzog

M■Q Business Excellence

Project management with common sense
Successful author Wilfried Reiter in conversation By Heike Littger, editor at changeX, D-Munich

Management by Confidence
Reducing costs without cutting staff By Samuel Hurni, Steam Impulse GmbH, CH-Oensingen

Simple and yet not easy
Tips for the introduction of process management By Georg Kunder et al, Head of Quality and Environmental Management Siemens Schweiz AG, CH-Zug

So that employees and customers get along
Study: Personnel development for conflict reduction By Prof. Dr. Neu, D-Darmstadt

SAQ / SAQ-QUALICON AG

Association news

M■Q Workshop

More exciting than ever before
Mobile 3D metrology Talk with Simon Moser, Metrology Division of Leica Geosystems, D-Munich / CH-Heerbrugg

On the trail of tiny creatures
3D Probe with Nanometer Resolution By Hans-Henning Herzog

Think globally, act locally
FMEA: Effective handling of complex systems By Alexander Dobry, Knorr Bremse Systeme für Nutzfahrzeuge GmbH, D-Schwieberdingen

Equipping for emergencies
Business Continuity Management and Risk Prevention By Heidrun Schmidt, Senior Consultant, Siemens AG, D-Chemnitz

"Second opinion" against operational blindness
New ways of management consulting By Jürgen Buesen and Kurt Haering, EFSI AG, CH-Basel

Integrated into the ERP system
oxaion IRM - Integrated Relationship Management By Richard Läpple, freelance author and trade journalist, D-Tübingen