Issue 10/2007

FLASH

• The mind is willing A complete work of intellectual impulses By Holger Rust

BUSINESS EXCELLENCE

• Managers must give courage Leadership from the eternal ice By Peter P. Baumgartner and Rainer Hornbostel
• Corporate quality The responsibility of management By Hans Dieter Seghezzi
• Perceived quality The customer decides on the product By Robert Schmitt and Mark Betzold
• "Good professionally, but ..." The crux of social skills By Judith C. Wirth
• IT in the spotlight ISO 20000 makes its way into the banking world By Gerhard Häring

SAQ / SAQ-QUALICON AG

• Association news

MANAGE RISKS

• Using stumbling blocks as starting blocks Sins in project management By Gerhard Häring
• Top-down design Integration of process and quality management By Rudi Herterich

QUALITY ASSURANCE

• Trends in Form Measurement Technology A Question of Tolerances By Wolfgang Engelhardt
• Contacting and non-contacting Conference "Production Metrology 2007" By Hans-Henning Herzog
• Five illusions What is quality without requirements? By Karol Frühauf

HEADLINES

• Scene
• Book tips
• Agenda/Imprint

MARKET INFO

• Marketplace
• Meetingpoint
• News