Issue 10/2008

FLASH

• Trust instead of contracts With dedication to performance By Hartmut Volk

BUSINESS EXCELLENCE

• 20 Years QM Chair Interview with Prof. Tilo Pfeifer and Prof. Robert Schmitt, RWTH Aachen By Fritz von Below
• Coming soon - ISO 9001:2008 ISO 9000 standards - a global success By Ian Campbell
• Development of an SME model Morale, management system and environment By Jörg Bürgi
• Successfully shaping corporate culture acquisitions By Kurt Sidler
• Principles of Excellent Strategy MQ Series (2): Dynamics and Development By Martin Cremosnik

SAQ / SAQ-QUALICON AG

• Association news

MANAGE RISKS

• No risk, no project The good project manager takes precautions By Wolfgang Rabl
• Deciding Today What Matters Tomorrow Business Process Management By Matthias Schulz
• PM software brings benefits Integrated, process-oriented project management By Norman Frischmuth

QUALITY ASSURANCE

• Human error source Human FMEA By Thomas Träger
• Everything from a single source Test equipment management By Markus Sauter

HEADLINES

• Scene
• Newsletter
• Agenda/Imprint

MARKET INFO

• Marketplace
• Meetingpoint
• News