Issue 12/2010

Receive the German-language trade journal "MQ Management & Qualität" in the 12/2010 issue as a PDF download with the following table of contents:

FLASH

Working World 2.0 Mission Statement Open Source By Ulrich Klotz
Interactive with Wiki Process Management By Robert Schmitt and Carsten Behrens
Optimizing Processes - Step by Step Enterprise SPICE By Ernest Wallmüller and Hans Halstrick
Inspiring guests TEN Tourism Excellence Network By Hans-Henning Herzog
Savings are possible Hospital logistics By Kurt Eisenring and Dominic Saladin
Worlds Collide 45plus: Managing Experienced Employees By Karl Heinz Lorenz

ISO 26000 The Comprehensive Standard for CSR By Clemens Lang and Alex Kunze
Safe Use of Chemicals in Action Sustainability Management (Part 6) By Herbert Bender and Claude Bastian

External Calibration Service Provider Connection to CAQ Systems By Jürgen Bauernfeld and Peter Hönle
Test equipment management at Bosch All test equipment under control By Andrea Breitwieser