Issue 9/2011

FLASH

• Good experience fuels the will to perform By Hartmut Volk

BUSINESS EXCELLENCE

• Education Management On the Way to a Learning Organization By Christiane Griese and Helga Marburger
• The all-round talent Job description of the quality manager By Hans-Henning Herzog
• The Toyota Production System A somewhat different report By Gerhard Stamm
• Healthy companies Modern personnel management By Christin Kröger

SAQ / SAQ-QUALICON AG

• Association news

MANAGE RISKS

• In a saturated market Software industry at a turning point By Georg Kraus
• Living knowledge management Nanotechnology By Matthias Nolden

QUALITY ASSURANCE

• Systematized corporate management Quality indicators and reporting By Robert Schmitt, Sebastian Schmitt and Tobias Effey
• Complex precision workpieces Form-fitted, practical and inexpensive By Christoph Battaglia
• 13th Dangerous Goods Day Switzerland All information about dangerous goods By Martin Grether

HEADLINES

• Scene
• Newsletter
• Agenda/Imprint

MARKET INFO

• Meetingpoint
• Marketplace
• News