Issue 6/2013

FLASH

• Rediscovering and Rediscovering the Fulfilling Character of Work By Hartmut Volk

BUSINESS EXCELLENCE

• The art of innovation Why doing is central By Hans-Henning Herzog
• Internal Innovation Scouting Potential for Radical Innovation By Carsten Deckert
• We are not carmakers after all Lean Management in Service Processes By Markus Dörflinger and Thomas Lanz
• Sustainable Sourcing Inspire and DO! By Martin Brander
• Starting successfully Tips for young managers By Stefan Bald
• The Digital Enterprise Accenture Technology Vision 2013 By Renata I. Cavegn
• Maturity Analysis of IT Management Processes of SMEs By Markus Mangiapane

MANAGE RISKS

• Product Compliance Product Safety and Product Liability By Alexander Jaecklin
• Difficult implementation Risk management in Swiss companies By Jachen Cajos and Beat Schneiter

QUALITY ASSURANCE

• Agile Test Planning Learning from Software Development By Jan Kukulies and Robert Schmitt
• When machines grow Rieter AG - Laser-based measurement technology By Wolfgang Hesse