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mq_2014_4

Issue 4/2014

Receive the German-language trade journal "MQ Management & Qualität" in issue 4/2014 as a PDF download with the following table of contents:

FLASH

  • "Customer feedback is free business advice" Service Excellence By Thomas Berner

BUSINESS EXCELLENCE

  • Project management is no longer an island Modern project and portfolio management as an economic factor By Kay-Eric Hirschbiegel
  • How to avoid stress factors Project management under pressure By Simona Dill
  • "I just couldn't take it anymore" Diagnosis Burn-out By Fabrice Müller, journalistenbuero.ch
  • Mediative competencies in the design of change processes Mediation By Stefan Kessen and Beate Voskamp
  • How employee knowledge becomes an innovation factor through software support Initiating innovations By Annette Großer
  • Ethics as a success factor Swiss Ethics Award 2014 Interview: Roger Strässle

MANAGE RISKS

  • Is it an issue? Sustainable procurement By Flavio Cavaleri
  • Proven Method Danger Portfolio By Barbara Linz

QUALITY ASSURANCE

  • Ecodesign as an innovation factor in corporate communication By Martin Steiger
  • Baumann moves with Swiss precision Quality management solution in use By Dagmar Senft
  • Every detail captured Quality assurance in laboratory medicine By Beni Krieger
  • Showtime in quality assurance 28th Control, 6-9 May 2014 in Stuttgart pd /Thomas Berner
Category: Single issues

CHF 14.30

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